Vuda Water Taxi – Privacy Policy
This privacy policy outlines how VudaWaterTaxi.com.fj (‘Vuda Water Taxi Pte Ltd, ‘V.W.T’ ‘us’, ‘we’, ‘Company’) collect, hold, use, disclose, and otherwise manage your personal information and comply with our obligations under the Privacy Act. It applies to all of your dealings with us.
You will always be able to access a current version of our privacy policy on our website.
Occasionally it will be necessary for us to update our privacy policy. When we do so, we will place a notice on our website.
How We Collect Your Personal Information.
Vuda Water Taxi Pte Ltd collects your personal information for the following primary purposes:
To keep clients and contacts informed of current developments and the products and services we offer;
To maintain contact with clients;
To notify contacts and clients of events, products, and services;
To manage and administer the products and services we offer;
To improve our websites to provide you with a personalised experience; and
To provide you with information about other products and services we offer that may be relevant to you.
We may collect your personal information via a number of methods. These include in person at a meeting or seminar when you register for e-newsletters, fill out a form, or correspond with us via our website, email or telephone.
We never sell, rent, or trade your personal information. We may share your personal information with our related companies and other third parties who provide services to us or on our behalf.
On occasion, it may be necessary for us to collect your personal information from a publicly available source. We will only do so where you have consented, you would reasonably expect us to do so, or if it is necessary for us to perform a specific service.
Personal Information Collected:
Generally, the personal information we collect consists of your full name and contact details. This may include postal and email addresses, phone and mobile numbers and business contact details. Where relevant, we may ask you for other information. To deliver our more complex services, collecting information, including employment status, income, dependencies, and asset and liability information, may be necessary.
We may collect personal information, such as your IP address and web activity, through third-party companies such as Google Analytics if you interact with us over the internet.
Usually, we will not collect sensitive information (e.g., data relating to professional memberships, race or ethnic origin, religious beliefs, political opinions, criminal record, physical or mental health, or sexual orientation) from you. We may do so only if it is reasonably necessary for one or more of our functions and you explicitly consent beforehand.
How We Use Your Personal Information
We use your personal information to perform our services, respond to your requests and provide you with information about the Company.
We may disclose your personal information to third parties who assist us to provide the products and services you request (e.g. a specified broker or accountant). With your verbal or written consent, we may use or disclose your personal information to the following third parties:
- those that provide, manage or administer our product or service to you;
- those involved in product planning and development;
- your representatives, including your broker, accountant and legal advisers; and/or
- those required or authorised by law, for example, government or regulatory bodies for purposes related to public health or safety, the prevention or detection of unlawful activities or to protect public revenue.
We require third parties to protect your information in a manner consistent with this policy and the Fijian Constitution, the Data Protection Act, and other relevant legislation and laws. We will never sell your personal information.
Vuda Water Taxi Pte Ltd operates in Fiji via an online booking platform. As a result, your personal information is likely to be used in other territories and overseas. Where your personal information is provided to overseas entities, we will take reasonable steps to ensure that the information remains secure and is used in a manner consistent with this policy and our obligations under the Fijian Data Protection Act, and other relevant legislation and laws.
If personal information is not able to be collected, this may impact the level of service The Company can provide.
We may use your personal information to market our services, including by phone, email or SMS. If at any stage you no longer wish to receive this marketing, please send an email at https://vudawatertaxi.com.fj/contact-us with your full name, postcode, mobile number, and the communication mediums you wish to unsubscribe from. We will endeavor to process your request within 21 days.
We will hold your personal information for such time as required to fulfill the purposes for which it was collected, or as required by law.
Security Of Your Personal Information
We take the security of your personal information very seriously. We will take reasonable commercial measures to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Your information may be kept in electronic form or hard copy.
We implement several processes to ensure your personal information is safeguarded. Our processes include the following:
- information storage security policies;
- security measures for systems access;
- providing discreet meeting areas for confidential discussions;
- accessed control for our Customer Relationship Management systems; and
- secure web forms when collecting sensitive information.
We take reasonable care to ensure any personal information you provide us via our website is protected. For example, if we require your sensitive information our websites have electronic security systems in place which include data encryption. Depending on your involvement with our Company and the type of information collected, user identifiers, passwords or other access codes may also be used to control access to your personal information.
VWT communicates with clients through social media, forums, and other interactive platforms. Any personal information you disclose on these sites may be read, collected, and used by other users over whom we have no control. VWT is not responsible for any use, misuse, or misappropriation by other users of any personal information that you contribute in this manner.
Our website may include links to third-party websites. If you access those websites, you will be subject to their privacy policy, the terms and conditions of which may differ from our own. You must contact or examine those websites or companies directly to determine their privacy standards, policies, and procedures.
Children
We do not intend to collect or knowingly collect information from children.
Access To Your Personal Information
To request access to your personal information, please get in touch with VWT. In certain circumstances we may be able to deal with your request over the telephone or in person.
Otherwise, we will endeavor to process your request within 21 days. In some circumstances we may refuse to give you access. We will explain why if that is the case (e.g., it may unreasonably affect the privacy of others).
We take reasonable steps to ensure that the personal information we collect and store is accurate, up-to-date, and complete. Should you wish to access your personal information to ensure it is accurate, up-to-date, complete, relevant, and not misleading, and if not, to correct it, please email VWT.
Changes to this Privacy Policy
We reserve the right to make changes to this Privacy Policy.
Complaints
If you believe we have breached your privacy and would like to make a complaint, you can do so in writing by emailing or writing to us. We will endeavor to respond to your complaint within 30 days.
Travel is subject to our Conditions of Carriage and Terms & Conditions
How to Contact Us
We are committed to respecting your right to privacy and protecting your personal information. You may request further information about how we manage your personal information by contacting the Privacy Officer at VWT headquarters.
Vuda Marina, Vuda Point Road, Lautoka, Fiji Islands
https://vudawatertaxi.com.fj/contact-us/
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